Content Management: Hino Trucks & Toyota B2B
I managed key accounts for Hino Trucks and Toyota Material Handling, both B2B clients. My responsibilities included account management, content management, and social media management, with a key achievement being the streamlining of content production processes for long form written content and video to improve efficiency and output.
Process Improvement: Optimized the blog writing process by introducing structured content briefs and a more efficient approval workflow, reducing turnaround times by 3 weeks.
Client Satisfaction: Both clients reported higher satisfaction with content quality and delivery speed, leading to stronger relationships.